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Resources - Quick Start

These are key resources of particular value to those who are just starting development of a CRM or human factors program. They also provide core reading for the qualification of new instructors and facilitators.

Some of the publications available on this site are in PDF format and require use of the free Adobe Acrobat Reader.

Crew Resource Management Manual, Transport Canada. - Good summary of the basic concepts of CRM.

Quality Crew Resource Management, Royal Aeronautical Society. - This is an excellent basic resource for CRM program developers and instructors.

Developing Advanced Crew Resource Management (ACRM) Training: A Training Manual, Thomas L. Seamster, Deborah A. Boehm-Davis, Robert W. Holt, and Kim Shultz. - An excellent process guide for the establishment of a new CRM program.

Facilitating LOS Debriefings: A Training Manual, Lori K. McDonnell, Kimberly K. Jobe, and R. Key Dismukes; NASA Ames Research Center. - The best resource on CRM facilitation skills available.

Guide to Performance Standards for Instructors of Crew Resource Management (CRM) Training in Commercial Aviation, The Royal Aeronautical Society Human Factors Group. - Provides the basis for developing and evaluating instructor and facilitator qualification programs. This document requires use of the free Adobe Acrobat Viewer.