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Resources - CRM Topics

Resources for development of CRM training organized by topic. The topics are:


 


Some of the publications available here are in PDF format pdficon.gif (184 bytes) and require use of the free Adobe Acrobat Reader.


Line Oriented Flight Training (LOFT)

Facilitating LOS Debriefings: A Training Manual, Lori K. McDonnell, Kimberly K. Jobe, and R. Key Dismukes; NASA Ames Research Center.

Guidelines for Line-Oriented Flight Training, Volume I, John K. Lauber and H. Clayton Foushee; NASA Conference Publication 2184.

Report on the Royal Aeronautical Society Human Factors Group's LOFT Scenario Design Conference held 17 September 1997 at CAA Gatwick.

Advisory Circular 120-35B, Line Operational Simulations: Line-Oriented Flight Training, Special Purpose Operational Training, Line Operational Evaluation, Federal Aviation Administration.


Case Studies

Boeing 757 CFIT Accident at Cali, Colombia, Becomes Focus of Lessons Learned, by David A. Simmon. FLIGHT SAFETY DIGEST, May–June 1998. Flight Safety Foundation. This document requires use of the free Adobe Acrobat Viewer. pdficon.gif (184 bytes)

  The Crash of United Flight 232 by Capt. Al Haynes. NASA Ames Research Center, Dryden Flight Research Facility. 1991.

The Aviation Safety Network. Click on the "Accident Report" and "CVR/FDR" buttons on the left side of the screen.

Cockpit Voice Recorder Transcript, United Airlines Boeing 747 at Honolulu, Hawaii, 1989.


Assessment

CRM Metrics: A Recap, Dave Wilson - Summary of a discussion held on the CRM-DEVEL mailing list.

CRM Training Fails Because of What Trainees Already Know; Not Because of What They Don't Know, Paul Baxter.


Situation Awareness

Managing Situation Awareness on the Flight Deck, or The Next Best Thing to a Crystal Ball, Sheryl L. Chappell, NASA Aviation Safety Reporting System.

Situational Awareness, Key Component of Safe Flight, Constance Bovier. - Reprinted with permission from FLYING CAREERS Magazine, January 1997.

Situation Awareness Training, Doug Edwards.

Use of Testable Responses for Performance Based Measurement of Situation Awareness, Amy Pritchett, Georgia Tech.

"Situation Awareness and Workload: Birds of a Feather?", Keith C. Hendy, Defence and Civil Institute of Environmental Medicine, Canada. This document requires use of the free Adobe Acrobat Viewer. pdficon.gif (184 bytes)

Guidelines For Situation Awareness Training. This document requires use of Microsoft Work or the free Microsoft Word Viewer

When mental models go wrong: co-occurrences in dynamic, critical systems. Denis Besnarda, David Greatheada, Gordon Baxter.  pdficon.gif (184 bytes)

INFORMATION BEHAVIOR AMONG COMMERCIAL AVIATION CFIT ACCIDENT FLIGHTCREWS: TRANSCRIPT ANALYSES. Terry L. von Thaden. pdficon.gif (184 bytes)

Situational Awareness: Techniques to make sure you don’t lose sight of the big picture.. Flight Safety Australia. November 1998. pdficon.gif (184 bytes)

ESSAI - Training of Situation Awareness and Threat Management Techniques. Hormann, Soll, Dudfield, Banbury. pdficon.gif (184 bytes)


Judgement and Decision Making

FAA Judgment Training Manuals. Instructor and Student Manuals. Federal Aviation Administration. 1985.

Pilot Prerogatives - Learning Good Judgment. FAA-P-8740-17. AFS-800 0978

Introduction to Pilot Judgment. FAA Accident Prevention Program.

CRM-DEVEL mailing list postings during June 2004 on the subject of pilot judgment compiled by Greg Deen. pdficon.gif (184 bytes)

Airmanship – Decisions. CAA Vector. May-June 2003. pdficon.gif (184 bytes)

Operational Decision-Making: Integrating New Concepts into the Paradigm. Ronald John Lofaro, Captain Kevin M. Smith. pdficon.gif (184 bytes)

On Improving Tactical Decision Making. Captain Dick McKinney. pdficon.gif (184 bytes)


Error Management

Does Cockpit Management Training Reduce Aircrew Error?, Alan E. Diehl, Ph.D., Paper presented at the 22nd International Seminar International Society of Air Safety Investigators, Canberra, Australia. November 1991.

Eliminating "Cockpit-Caused" Accidents: Error-tolerant Crew Procedures for the Year 2000, Captain Steve Last.


Workload

"Situation Awareness and Workload: Birds of a Feather?", Keith C. Hendy, Defence and Civil Institute of Environmental Medicine, Canada. This document requires use of the free Adobe Acrobat Viewer. pdficon.gif (184 bytes)


Leadership/Followership

Leadership/Followership, Recurrent Training, Instructor Manual. by Joseph H. Dunlap, Western Michigan University; Susan J. Mangold, Battelle Memorial Institute.  Federal Aviation Administration. 1998. This document requires use of the free Adobe Acrobat Viewer. pdficon.gif (184 bytes)

Leadership/Followership, Recurrent Training, Student Manual. by Joseph H. Dunlap, Western Michigan University; Susan J. Mangold, Battelle Memorial Institute.  Federal Aviation Administration. 1998. This document requires use of the free Adobe Acrobat Viewer. pdficon.gif (184 bytes)

Darker Shades of Blue: A Case Study of Failed Leadership, Major Tony Kern, United States Air Force. 1995.

TO INTERVENE OR NOT TO INTERVENE? THE CO-PILOT'S CATCH 22. Dr. Robert O. Besco. pdficon.gif (184 bytes)


Military

USAF Fighter Resource Management Skills, 1997.

Hey: That CRM Stuff Really Works!, by Major Bernard Mater, US Air Force.

Darker Shades of Blue: A Case Study of Failed Leadership, Major Tony Kern, US Air Force. 1995.

The Naval Safety Center's Aircrew Coordination Training Program, R.A. Alkov, Ph.D., US Naval Safety Center. 1991.


CRM/HF Research

Ponder then Produce: Translating Research into a Usable Product, Dr. Vince Mancuso.

Statistical Summary of Commercial Jet Airplane Accidents. Boeing Commercial Airplane Group. This document requires use of the free Adobe Acrobat Viewer. pdficon.gif (184 bytes)


Instructor/Facilitator Qualification

Guide to Performance Standards for Instructors of Crew Resource Management (CRM) Training in Commercial Aviation, The Royal Aeronautical Society Human Factors Group. This document requires use of the free Adobe Acrobat Viewer. pdficon.gif (184 bytes)

Facilitating LOS Debriefings: A Training Manual, Lori K. McDonnell, Kimberly K. Jobe, and R. Key Dismukes; NASA Ames Research Center.


Single Pilot CRM

Crew Resource Management In General Aviation For Single-Pilot Operations, David Freedman and Michael Nendick, The University of Newcastle.

Mental is Everything: New Research on Decision Making poses some questions for single-pilot operations. Flight Safety Australia. March-April 2001. pdficon.gif (184 bytes)


General CRM Information

"Moving from Theory to Practice: Integrating Human Factors into an Organization", Vince Mancuso, Ph.D., Delta Air Lines. This document requires use of the free Adobe Acrobat Viewer. pdficon.gif (184 bytes)

The Wombat's Take-Off and The 'Third Wave' in Cockpit Resource Management, Doug Edwards.

CRM and the Emperor's New Clothes, Dr. John A. Wise, Embry-Riddle Aeronautical University.

Aviation Human Performance Factors Crew Resource Management Web Site.

CRM Recommended Practices, National Emergency Medical Services Pilots Association.

ASPECT One - Transportation News And Human Factors

IMPLEMENTING CRM SKILLS WITHIN CREW TRAINING PROGRAMS. Thomas L. Seamster, Frank A. Prentiss, Eleana S. Edens.  pdficon.gif (184 bytes)

Pilots Behaving Badly. CAA Vector. January-February 2001. pdficon.gif (184 bytes)

Non-Adherence to Procedures: Distinguishing Errors and Violations. Patrick Hudson. pdficon.gif (184 bytes)

Non-Adherence to Procedures - Why Does it Happen? Arun K. Karwal, Renate Verkaik & Claartje Jansen. pdficon.gif (184 bytes)


Maintenance Human Factors

Maintenance And Ramp Safety Society, including their excellent Groundeffects newsletter.

Human Factors in Aviation Maintenance and Inspection, Federal Aviation Administration.

Human Factors in Airline Maintenance, Alan Hobbs.

Human Factors in Maintenance, Edward G. Tripp. Business/Commercial Aviation.

SMART Center. An on-line Maintenance Resource Management (MRM) training program.


Flight Deck Automation

FAA Human Factors Report: The Interfaces Between Flightcrews and Modern Flight Decks. This document requires use of the free Adobe Acrobat Viewer. pdficon.gif (184 bytes)

Training for New Technology, Captain John Bent. Based on a paper presented at the Ninth International Symposium on Aviation Psychology. 1997.

Flightdeck Automation Issues, Ken Funk, Oregon State University. 1998.

Potential Impact of the Millennium Bug on the Flight Deck. Robert B. Barnes.

FMS Bluecoat Digest. U.S. Site or European Site - Automation mailing list and web site hosted by Bill Bulfer and Jim Messina.

RISKS-LIST: RISKS-FORUM Digest

Asaf Degani's Home Page

Nadine Sarter's Home Page

Honeywell - FMS Newsletters

The Tyranny of Automation

Computer-Related Incidents with Passenger Aircraft

Experimental Study of Verticle Flight Path Mode Awareness

Free Flight Human Factors Home Page

Manufacturer's Philosophies on Automation


Personal Home Pages

Neil Krey's FLIGHT DECK

Hugo Oscar Leimann Patt (Spanish)

Ken Funk, Oregon State University

Rebecca Chute's Home Page

Madden's Air Transportation Safety Resources

 


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