Resources - CRM Topics
Resources for development of CRM training
organized by topic. The topics are:
Some of the publications available here are in PDF format and require use
of the free Adobe Acrobat Reader.
Line Oriented Flight Training (LOFT)
Facilitating LOS
Debriefings: A Training Manual, Lori K. McDonnell, Kimberly K. Jobe,
and R. Key Dismukes; NASA Ames Research Center.
Guidelines for
Line-Oriented Flight Training, Volume I, John K. Lauber and H.
Clayton Foushee; NASA Conference Publication 2184.
Report on the
Royal Aeronautical Society Human Factors Group's LOFT Scenario Design
Conference held 17 September 1997 at CAA Gatwick.
Advisory Circular 120-35B,
Line Operational Simulations: Line-Oriented Flight Training, Special
Purpose Operational Training, Line Operational Evaluation, Federal
Aviation Administration.
Case Studies
Boeing 757 CFIT Accident at Cali, Colombia, Becomes
Focus of Lessons Learned, by David A. Simmon. FLIGHT SAFETY DIGEST,
May–June 1998. Flight Safety Foundation. This document requires use of
the free Adobe Acrobat Viewer. 
The Crash of United Flight 232 by Capt. Al Haynes.
NASA Ames Research Center, Dryden Flight Research Facility. 1991.
The Aviation
Safety Network. Click on the "Accident Report" and "CVR/FDR"
buttons on the left side of the screen.
Cockpit Voice Recorder
Transcript, United Airlines Boeing 747 at Honolulu, Hawaii, 1989.
Assessment
CRM
Metrics: A Recap, Dave Wilson - Summary of a discussion held on the
CRM-DEVEL mailing list.
CRM Training Fails
Because of What Trainees Already Know; Not Because of What They Don't
Know, Paul Baxter.
Situation Awareness
Managing Situation
Awareness on the Flight Deck, or The Next Best Thing to a Crystal Ball,
Sheryl L. Chappell, NASA Aviation Safety Reporting System.
Situational
Awareness, Key Component of Safe Flight, Constance Bovier. -
Reprinted with permission from FLYING CAREERS Magazine, January 1997.
Situation Awareness
Training, Doug Edwards.
Use of Testable Responses for Performance Based
Measurement of Situation Awareness, Amy Pritchett, Georgia Tech.
"Situation
Awareness and Workload: Birds of a Feather?", Keith C. Hendy,
Defence and Civil Institute of Environmental Medicine, Canada. This
document requires use of the free Adobe Acrobat Viewer. 
Guidelines
For Situation Awareness Training. This document requires use of
Microsoft Work or the free Microsoft Word Viewer. 
When mental models
go wrong: co-occurrences in dynamic, critical systems. Denis
Besnarda, David Greatheada, Gordon Baxter. 
INFORMATION BEHAVIOR AMONG COMMERCIAL AVIATION CFIT ACCIDENT FLIGHTCREWS:
TRANSCRIPT ANALYSES. Terry L. von Thaden. 
Situational Awareness: Techniques
to make sure you don’t lose sight of the big picture.. Flight Safety
Australia. November 1998. 
ESSAI - Training of Situation
Awareness and Threat Management Techniques. Hormann, Soll, Dudfield,
Banbury. 
Judgement and Decision Making
FAA Judgment Training Manuals. Instructor and
Student Manuals. Federal Aviation Administration. 1985.
Pilot Prerogatives - Learning Good Judgment.
FAA-P-8740-17. AFS-800 0978
Introduction to Pilot Judgment. FAA Accident
Prevention Program.
CRM-DEVEL mailing list postings during June 2004 on the subject of
pilot judgment compiled
by Greg Deen. 
Airmanship – Decisions. CAA Vector. May-June 2003. 
Operational
Decision-Making: Integrating New Concepts into the Paradigm. Ronald
John Lofaro, Captain Kevin M. Smith. 
On Improving Tactical Decision Making. Captain Dick McKinney. 
Error Management
Does Cockpit Management
Training Reduce Aircrew Error?, Alan E. Diehl, Ph.D., Paper
presented at the 22nd International Seminar International Society of Air
Safety Investigators, Canberra, Australia. November 1991.
Eliminating
"Cockpit-Caused" Accidents: Error-tolerant Crew Procedures for
the Year 2000, Captain Steve Last.
Workload
"Situation
Awareness and Workload: Birds of a Feather?", Keith C. Hendy,
Defence and Civil Institute of Environmental Medicine, Canada. This
document requires use of the free Adobe Acrobat Viewer. 
Leadership/Followership
Leadership/Followership,
Recurrent Training, Instructor Manual. by Joseph H. Dunlap, Western
Michigan University; Susan J. Mangold, Battelle Memorial
Institute. Federal Aviation Administration. 1998. This document
requires use of the free Adobe Acrobat Viewer. 
Leadership/Followership,
Recurrent Training, Student Manual. by Joseph H. Dunlap, Western
Michigan University; Susan J. Mangold, Battelle Memorial
Institute. Federal Aviation Administration. 1998. This document
requires use of the free Adobe Acrobat Viewer. 
Darker Shades
of Blue: A Case Study of Failed Leadership, Major Tony Kern, United
States Air Force. 1995.
TO INTERVENE OR NOT TO INTERVENE? THE
CO-PILOT'S CATCH 22. Dr. Robert O. Besco. 
Military
USAF Fighter Resource
Management Skills, 1997.
Hey: That CRM Stuff
Really Works!, by Major Bernard Mater, US Air Force.
Darker Shades
of Blue: A Case Study of Failed Leadership, Major Tony Kern, US Air
Force. 1995.
The Naval Safety Center's
Aircrew Coordination Training Program, R.A. Alkov, Ph.D., US Naval
Safety Center. 1991.
CRM/HF Research
Ponder then Produce:
Translating Research into a Usable Product, Dr. Vince Mancuso.
Statistical
Summary of Commercial Jet Airplane Accidents. Boeing Commercial
Airplane Group. This document requires use of the free Adobe Acrobat Viewer. 
Instructor/Facilitator Qualification
Guide to
Performance Standards for Instructors of Crew Resource Management (CRM)
Training in Commercial Aviation, The Royal Aeronautical Society
Human Factors Group. This document requires use of the free Adobe Acrobat Viewer. 
Facilitating LOS
Debriefings: A Training Manual, Lori K. McDonnell, Kimberly K. Jobe,
and R. Key Dismukes; NASA Ames Research Center.
Single Pilot CRM
Crew Resource
Management In General Aviation For Single-Pilot Operations, David
Freedman and Michael Nendick, The University of Newcastle.
Mental is Everything: New
Research on Decision Making poses some questions for single-pilot
operations. Flight Safety Australia. March-April 2001. 
General CRM Information
"Moving from
Theory to Practice: Integrating Human Factors into an Organization",
Vince Mancuso, Ph.D., Delta Air Lines. This document requires use of the
free Adobe Acrobat Viewer. 
The Wombat's
Take-Off and The 'Third Wave' in Cockpit Resource Management, Doug
Edwards.
CRM and the Emperor's New Clothes, Dr. John A. Wise,
Embry-Riddle Aeronautical University.
Aviation Human Performance Factors Crew Resource
Management Web Site.
CRM
Recommended Practices, National Emergency Medical Services Pilots
Association.
ASPECT One -
Transportation News And Human Factors
IMPLEMENTING
CRM SKILLS WITHIN CREW TRAINING PROGRAMS. Thomas L. Seamster, Frank
A. Prentiss, Eleana S. Edens. 
Pilots Behaving Badly. CAA Vector. January-February 2001. 
Non-Adherence to Procedures: Distinguishing Errors and Violations.
Patrick Hudson. 
Non-Adherence to Procedures - Why Does it Happen? Arun K. Karwal,
Renate Verkaik & Claartje Jansen. 
Maintenance Human Factors
Maintenance
And Ramp Safety Society, including their excellent Groundeffects newsletter.
Human Factors in
Aviation Maintenance and Inspection, Federal Aviation
Administration.
Human Factors in Airline Maintenance, Alan Hobbs.
Human
Factors in Maintenance, Edward G. Tripp. Business/Commercial
Aviation.
SMART Center.
An on-line Maintenance Resource Management (MRM) training program.
Flight Deck Automation
FAA
Human Factors Report: The Interfaces Between Flightcrews and Modern
Flight Decks. This document requires use of the free Adobe Acrobat Viewer. 
Training for New Technology,
Captain John Bent. Based on a paper presented at the Ninth International
Symposium on Aviation Psychology. 1997.
Flightdeck
Automation Issues, Ken Funk, Oregon State University. 1998.
Potential Impact of the
Millennium Bug on the Flight Deck. Robert B. Barnes.
FMS Bluecoat Digest. U.S. Site or European Site
- Automation mailing list and web site hosted by Bill Bulfer
and Jim Messina.
RISKS-LIST:
RISKS-FORUM Digest
Asaf Degani's Home Page
Nadine Sarter's Home Page
Honeywell - FMS Newsletters
The Tyranny of Automation
Computer-Related Incidents with Passenger Aircraft
Experimental Study of Verticle Flight Path Mode
Awareness
Free Flight Human Factors Home Page
Manufacturer's
Philosophies on Automation
Personal Home Pages
Neil Krey's FLIGHT
DECK
Hugo
Oscar Leimann Patt (Spanish)
Ken
Funk, Oregon State University
Rebecca Chute's Home Page
Madden's
Air Transportation Safety Resources
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