It was me who made the inquiry last year on this issue.
I will forward you my .ppt presentation, when I'm back in the office next
week, which listed a whole lot of figures we used to justify an overall
program. These included delay figures associated with CRM type maitenance
issues, hull loss etc.
This will help a little I think.
Regards,
Chris Kriechbaum
CRM Training Co-ordinator
Air New Zealand
At 02:14 AM 17/09/98 -0400, Joe Rizzuto wrote:
>
>Dear CRMers
>
>Ben Chamber's inquiry about the cost of a CRM program is no the first made
>to the group. About a year ago one of our members from Air New Zealand made
>an inquiry about justifying the cost of a crm program. I have been doing
>some research in this area. I am working on my Master Degree in Engineering
>Management and hope to finish with a thesis using Engineering Economy to
>justify a CRM program.
>
>I need to find to items and wonder if anybody can help me. I need to figure
>out what a loss of aircraft accident costs. Generically there is the cost
>of the aircraft, payments for loss of life, damage to the ground, training
>to replace the crew, loss of revenue, investigation, increased insurance,
>etc. Does anybody know where I can find these figures?
>
>Secondly I need to know what is spent on CRM programs, with LOFT, industry
>wide. I will try to find the average spent industry wide. From these two
>figures I should be able to figure out the maximum to spend on a program and
>what rate of return the industry average is returning?
>
>I would appreciate any suggestions and figures andybody can provide.
>
>Joe Rizzuto
>USAF
>
>
>