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Phillip, search the web for "Crew Resource Management" and look for
articles from Robert L. Helmreich at the University of Texas. I've seen a
lot out there on cultural issues.
Steve Mayes
smayes_at_ou.edu
reno_at_telepath.com
----------
> From: Philip M Robertson <philrob_at_writeme.com>
> To: crm-devel_at_db.erau.edu
> Subject: Re: Cost of Developing a CRM course/ Cultural aspects Asian
culture
> Date: Tuesday, September 15, 1998 11:09 AM
>
>
> Ben, a really good starting point would be for you to take a look at G.
> Hofstede's work. Try to get a copy of the article "Cultivating Safety"
> (Flight International 24-30 August 1994) then go from there. A really
good
> book on the issue of C-C is "Cross-cultural Work Groups" by Granose &
Oskamp
> (Claremont Symposium on Applied Social Psychology -Sage Publications).
you
> can order it through Amazon at:
>
> http://www.amazon.com
>
> Hope this helps, and good luck with your project.
>
> Regards, Phil R
>
> -----Original Message-----
> From: Ben Chambers <Ben_Chambers_at_bigpond.com>
> To: crm-devel_at_db.erau.edu <crm-devel_at_db.erau.edu>
> Date: Tuesday, September 15, 1998 6:10 PM
> Subject: Cost of Developing a CRM course/ Cultural aspects Asian culture
>
>
> >
> >Dear CRMers,
> >
> >My name is Benjamin Chambers. I am a University Student at the
> >University of Newcastle, AUSTRALIA. I am current studying CRM and the
> >wider area, Human Factors. I have being tasked with developing a CRM
> >course for a simulated Japanese Regional Airline. My question is based
> >in two parts initially I am trouble at the expense of this operation. It
> >is assumed from the question that no CRM program is in place and from
> >scratch I am to develop the program. I do not however have any idea on
> >the cost of such an operation.
> >
> >The scenario is based on a total employee population of 835. The airline
> >operates B767-200 and B737-203 aircraft.
> >
> >Can anybody help with figures from your own similar sized courses or
> >courses that you may have helped develop ? Any help appreciated.
> >
> >
> >
> >My second question is about the significant role that cultural aspects
> >will play in development, specifically the Asian culture. My particular
> >question refers to how I can take CRM and ensure that it will be
> >effective beyond the borders of the United States. My fear is that the
> >course may be rejected and was looking to find information in this area
> >from people currently developing CRM in Asian airlines.
> >
> >
> >
>
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Phillip, search the web for =
"Crew Resource Management" and look for articles from Robert =
L. Helmreich at the University of Texas. I've seen a lot out there =
on cultural issues.
Steve =
Mayes
smayes_at_ou.edu
reno_at_telepath.com
----------
&g=
t; From: Philip M Robertson <philrob_at_writeme.com>
> To: crm-devel_at_db.erau.edu
> Subject: Re: Cost of Developing a CRM course/ =
Cultural aspects Asian culture
> Date: Tuesday, September 15, 1998 =
11:09 AM
>
>
> Ben, a really good starting point =
would be for you to take a look at G.
> Hofstede's work. Try to =
get a copy of the article "Cultivating Safety"
> (Flight =
International 24-30 August 1994) then go from there. A really =
good
> book on the issue of C-C is "Cross-cultural Work =
Groups" by Granose & Oskamp
> (Claremont Symposium on =
Applied Social Psychology -Sage Publications). you
> can order it =
through Amazon at:
>
> http://www.amazon.com
>
> Hope this helps, and good luck with =
your project.
>
> Regards, Phil R
>
> =
-----Original Message-----
> From: Ben Chambers <Ben_Chambers_at_bigpond.com>
> To: crm-devel_at_db.erau.edu =
<crm-devel_at_db.erau.edu>
> Date: Tuesday, September 15, 1998 6:10 =
PM
> Subject: Cost of Developing a CRM course/ Cultural aspects =
Asian culture
>
>
> >
> >Dear =
CRMers,
> >
> >My name is Benjamin Chambers. I am a =
University Student at the
> >University of Newcastle, =
AUSTRALIA. I am current studying CRM and the
> >wider area, =
Human Factors. I have being tasked with developing a CRM
> =
>course for a simulated Japanese Regional Airline. My question is =
based
> >in two parts initially I am trouble at the expense of =
this operation. It
> >is assumed from the question that no CRM =
program is in place and from
> >scratch I am to develop the =
program. I do not however have any idea on
> >the cost of such =
an operation.
> >
> >The scenario is based on a total =
employee population of 835. The airline
> >operates B767-200 =
and B737-203 aircraft.
> >
> >Can anybody help with =
figures from your own similar sized courses or
> >courses that =
you may have helped develop ? Any help appreciated.
> >
> =
>
> >
> >My second question is about the =
significant role that cultural aspects
> >will play in =
development, specifically the Asian culture. My particular
> =
>question refers to how I can take CRM and ensure that it will =
be
> >effective beyond the borders of the United States. My =
fear is that the
> >course may be rejected and was looking to =
find information in this area
> >from people currently =
developing CRM in Asian airlines.
> >
> >
> =
>
>