Re: Individual and small group accountability
stephen phillips (s.phillips_at_cowan.edu.au)
Sat, 27 Sep 1997 17:59:38 +0800
V. Mancuso wrote:
>
> Doug Writes,
>
> >I believe that the 'third wave' of crm will be delivered by the individual
> to the individual and
> thus be virtually budget neutral.<
>
> Both the Lauber et. al. paper (available on the CRM developers site) on
> integrating human factors and resource management as well as the ICAO Human
> Factors Digest #10 highlight that the ultimate success is when individual
> and small groups hold themselves accountable to a set of expectations. I
> agree with Doug.
>
> The CRM industry has a propensity to look for complicated and expensive
> "magic training pills" that will build CRM skill when the most effective
> and least costly methods are likely to be programs of individual
> reinforcement that cost nearly nothing. Imagine if an airline had the
> latitude to set a monthly CRM topic and provided some concise supporting
> materials to Captains and F/Os that would facilitate the briefing,
> debriefing, and discussion of these topics on each rotation.
>
> While there is value in these individual approaches, I believe they should
> be a complement to a sound CRM skill-oriented training program. I do not
> think that we should ever consider deemphasizing skill-based CRM simulator
> training when the training devices are available.
>
> Best Regards,
>
> Vince Mancuso, Ph.D.
>
All I would say is that we do not train individuals
and then expect to work together as football team.
Individual training develops individuals not teams!
Stephen Phillips
Edith Cowan University
Perth West Australia