CRM Exercises

Mark Pitt (M.Pitt_at_xtra.co.nz)
Thu, 11 Sep 1997 09:02:09 +1200

I am assisting in the development of a CRM indoctrination course and
annual refreshers within an airline. Sourcing good practical exercises
for the classroom is proving difficult.

Specifically, I am looking for some good exercises to reinforce concepts
associated with communication, conflict resolution, distraction and
workload, situational awareness, decision making and problem solving,
and team building.

Can anyone assist?

Regards

Mark Pitt