Re: ACT / CRM in flight manuals

neilkrey (neilkrey_at_why.net)
Tue, 9 Sep 97 09:42:56 CST6CDT


Good Morning CRMers! And thanks, Mark, for starting this discussion. It's good to have you with us and participating.

You wrote, in part:

>... the next step would appear to be the integration of ACT ( or
>actually CRM) methodologies into the NATOPS's, (or dash-1, flight
>manuals, etc.). Or is it?

>My question is this: For those of you with more "seasoned" CRM
>programs, how much of the methodology is written into the aircraft
>flight manuals? Is this necessary or should the flight manual be left
>to strictly "mechanical" systems, procedures and checklists with the
>CRM "stuff" contained in SOP's or another like document. ...

Atlantic Coast Airlines (a United Express regional) and George Mason University have done some good work integrating CRM elements into checklists. This may be relevant to your question. Perhaps someone here who knows more about that program can describe it and the results to date.

Best regards,
Neil Krey
neilkrey_at_why.net
http://users.why.net/neilkrey/