Re: A CRM victory?

Reid Fairburn (cr_king_at_cr_king.seanet.com)
Fri, 27 Sep 1996 10:26:04 -0700 (PDT)


At 08:24 AM 9/27/96 -0800, you wrote:
>Niel Krey noted that:
>
> >It seems like we are starting to look beyond CRM to the
> >areas of procedural and job aid (eg. checklist) design.
>
>Why is everone moving on when there is an amazing amout of work to be done
>in the CRM world. Has victory been declared based on empirically marginal
>data and a new target chosen before anyone finds out? Almost sounds like a
>Vietnam era press conference.
>
>John

==========John: I think that the use of CRM principals in the
cockpit is in fact going to revolve around the use of the checklist. In
abnormal situations where things can get hectic very fast...CRM is most
important. All abnormals use some sort of checklist to get the ball
rolling. Therefore, it is important to design the checklists correctly for
use in a CRM situation. One for all and all for one kind of a situation.

Andre' gave a good example of how not to write checklists what is required
are technically correct and easy to read and follow checklists. It is
amazing to look at how different airlines handle procedures in the cockpit.
Sometimes this is due to the particular type of flying that is being
accomplished...othertimes, it is due to unfamiliarity with the tasks at
hand. There is a lot of room for improvement in these areas.

Reid Fairburn
Creative Kingdom, Inc.
cr_king_at_cr_king.seanet.com
206-946-4815