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CRM=B4ers,
I am working for a european regional airline as =
CRM-Training-Coordinator. We are operating a fleet of about 30 aircraft =
(3 fleets, turbo-props and jets) with approx. 240 pilots and 210 flight =
attendants. As we are about to re-design our CRM-Training-Department to =
meet future requirements, I am looking for comparison data about the =
organizational incorporation of CRM-training into the company structure =
of a regional airline.
I would appreciate to get as much data as possible regarding the =
following questions:
1.. How is your CRM-Training-Department organized (organizational =
structure, connections to other departments,...)?
2.. How many CRM-Coordinators/facilitators do you have and how do =
you train them (full-time/part-time trainers, payment,...)?
3.. What kind of "scheduled" CRM-Trainings do you supply, what =
duration and intervals?
4.. Is your CRM-Training-Department part of an "Accident Prevention =
Program"? If yes, how is this program organized and how is "CRM" =
involved?
5.. Who designs your training programs ("In-House" or =
"Outsourcing")?
Any other information about the organization of a =
CRM-Training-Department, which is not covered by the above questions, is =
- of course - also appreciated !
Be assured, all collected data will be used anonymously and for the sole =
purpose of optimizing our own CRM-Department.
Thank you very much for your help in advance!
Martin Pletzer
Austria
m.pletzer_at_aon.at
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