Re: Naturalistic Decision Making

John Bent (jbworld_at_netvigator.com)
Sat, 17 Oct 1998 06:10:31 +0800


A very interesting posting! In theory I do understand the argument that
"difference" would seem to be more of a problem if the two types are
"closer" in characteristics. However, at Cathay Pacific Airways, since
1995, our Airbus Fleet pilots flew the line on BOTH A340 and A330 aircraft,
and may even switch during the same duty period. There are now 240 out of
420 Airbus Fleet pilots who do this (Mixed Fleet Flying), and no reported
incident or flight safety issue has stemmed from this activity. The
process is in fact extremely appealing to pilots, and saves money for the
airline!

John Bent
Cathay Pacific Airways

At 08:23 PM 10/16/98 +0200, you wrote:
>
>Hi all
>
>I have found the discussion on behaviour reversion very interesting.
>Some time back I completed a post-grad thesis on the Airbus Cross-Crew
>Qualification process, in which I researched a whole lot of different
>concepts relating to the feasibility of flying related and unrelated
>types.
>
>Now a couple of years later I have had some first hand experience of
>flying unrelated types - hence my interest in the discussion on
>reversion.
>
>I am a Training Captain on the Airbus A300 (an analogue, 3-crew, "old
>generation" aircraft). Two years ago, with 2 years on the A300, I was
>sent on a contract to fly the Airbus A340 (new generation, glass
>cockpit, 2-crew aircraft). I found the conversion to type fairly
>complicated as there were many new philosophies and concepts to learn.
>I found the new aircraft very friendly ergonomically and the
>philosophies easy to learn and adapt to. I found few transfer problems,
>probably because the aircraft are so different.
>
>Two years later I am back on the A300, and have just completed the
>simulator phase of the re-conversion. I now have some practical
>experience of behaviour reversion over the 5 sessions! Funny enough,
>nothing major, mostly procedural differences. The biggest problem was
>the manual throttles (yes, they call them that on the A300!). They are
>incredibly sensitive on the A300, and I was continually overcontrolling
>the thrust.
>
>Also the "go-levers" were always forgotten on the go-around! The A300
>had little levers on the front part of the throttle quadrant that you
>"click" to activate the automatics for the go-around. The A340 requires
>that you advance the thrust levers forward to the stops for the go
>around. Twice I simply whacked the thrust levers to the stops to get
>TOGA, much to the disgust of the Flight Engineer who watched his pet
>engines rev into the red!! However, he said something subtle about the
>"old F%$#_at_" and I stopped that nasty behaviour forthwith!
>
>In a nutshell, I feel the following aspects occurred, in answer to Paul
>Baxter's description of the reversion process:
>
><<Step one is error diagnosis>> The errors that I made I could identify
>and diagnose fairly easily, being aware of the problems of transfer. I
>required little input from the trainers apart from them pointing out
>deviations from SOPS and techiques. Most of the errors were mistakes,
>not learned errors.
>
><<Step two involves teaching the person the difference between his or
>her "old" and "new" way, i.e, the way they normally or often do it, and
>the way they *should* be doing it.>> This was fairly easy, as I feel I
>was returning to past habits, rather than having to learn new habits.
>
><<But you have to start with what the person already knows, which is
>their error.>> Perhaps, but only in specific circumstances, where there
>is nothing to "return" to. Perhaps my situation was unique?
>
><<....It returns to haunt you when you least expect it.>> True, but only
>until your Flight Engineer calls you an old _at_#$% :-)
>
><<But when the going gets tough and stressful *then* and only then will
>you find out whether what you taught them has really *taken*. It is in
>those moments, as you rightly
>point out, that people revert to their early experience, their familiar,
>well-practiced routines, even though these may be sub-optimal,
>completely innapropriate or downright dangerous in the situation.>> I
>am very interested to find out what experiences I will revert to. My
>"older" A300 behaviours, my "old" A340 behaviours, or my recent A300
>re-training behaviours (identical to the old A300 training)?? Watch
>this space! I would be interested to hear how Paul views this in the
>"Old Way/New Way" philosophy.
>
>I still believe that transfer problems are more prevalent when the types
>are quite similar and the differences subtle. I believe the differences
>between the A300 and A340 are so vast that transfer would be less of a
>problem that between different versions of the same aircraft, unless, of
>course, they are designed to be operated concurrently (a la Airbus
>CCQ).
>
>Any comments?
>
>Mike Malherbe
>
>