As my daugher says -- "Duh, Dad!" I forgot to paste the URL for the
Donald Norman draft into my previous post. So, here it is...
http://cogsci.ucsd.edu/~norman/DNMss/TamingTech.html
Now the question is -- was this error automation induced, or strictly
between the ears. Better go get some training quick. :-) Enjoy!
Best regards,
Neil Krey
>Good Morning CRMers!
>
>Good discussion here by John, Dick, and others. Keep it up.
>
>I came across a very interesting resource related to flight deck
>automation this week. It is several draft chapters of a new book by
>Donald Norman. While the book is not specifically aimed at aviation
>applications, Norman makes a strong case for changes in the design of
>today's computerized systems. Norman, along with his collegue Ed
>Hutchins had worked with Boeing in the past on cockpit automation
>issues.
>
>If there is interest in Norman's writings, we can add his books to the
>CRM and Human Factors Bookstore.
>
>Best regards,
>Neil Krey
>neilkrey_at_why.net
>http://users.why.net/neilkrey/
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