NASA/UT/FAA Web Site
nckrey_at_CCGATE.HAC.COM
Thu, 24 Oct 96 14:06:35 PST
Good afternoon CRMers!
Paul Sherman wrote:
>I just wanted to let you know that there are new papers on our
>homepage. Our group has been looking at the impact of CRM, observed
>slippage in the acceptance of its concepts, problems in
>cross-cultural implementation of CRM, and the integration of CRM with
>technical training. We are trying to spell out more clearly the
>implications of a Fifth Generation of CRM that is based on the
>ubiquity and management of human error.
...
>Our Website address is
>http://www.psy.utexas.edu/psy/helmreich/nasaut.htm.
Good to have yuo with us, Paul! Looking forward to checking out the
latest from Austin. Thanks for keeping us posted.
Best regards,
Neil Krey
76405.3621_at_compuserve.com
http://ourworld.compuserve.com/homepages/NeilKrey