>>>need info on crm for ATCO's (air traffic controllers)
> call it: crm, trm or anything.
> thank you.
> ami maoz: maozzz_at_neteor.co.il
<<<
Eurocontrol has done a significant amount of research both in Brussels and
near Paris. For a specification of the Team Resource Programme (TRM) the
best contact is Michael Woldring: MICHAEL.WOLDRING_at_EUROCONTROL.BE
You may also get something useful from their web site:
http://www.eurocontrol.be/hmi/
I don't have the Paris web site but as I remember it was more software
oriented, part of the new European enroute facility dev programme.
NATS ATC Evaluation Unit (Herne) has also been active in Human Factors
issues and TRM - I don't have a current contact though.
Good hunting,
Rick Heybroek
LOFTwork ltd.