> I am hesitant to divulge too much in the way of specifics, Neil, as this is
> our bread and butter.
Hi Skip!
Thanks for the summary of your approach. I certainly don't want you to
get into the mode of giving away what you are in the business of
selling. This forum IS a good place for our members to become familiar
with the many excellent approaches and products which are available.
I'm happy that you took the opportunity to spotlight CRM's approach and
highlight its differences. Back when I was a marketing guy, we called
that differentiation. :-)
-- Best regards, Neil Krey neilkrey_at_why.net http://users.why.net/neilkrey