In a message dated 96-11-23 09:45:04 EST, you write:
<< Many of us DO NOT have a highly accurate idea of what the PROPER function
of the first officer is. (Yes, we know what to expect relative to the SOP,
etc., but what about the "technical" functioning of the wetware sitting next
to you?) Then we can go on to recognizing failure modes. >>
That is quite accurate with most approaches to CRM. That is what
differentiates a true management SYSTEM, one that is based upon specific
behaviors or procedures (we call them Standard Management Procedures) and
developed from extensive task analysis, which produces Specific Behavioral
Objectives. Once you have this, then there is little or no doubt as to what
should be done in a given situation. CRM becomes less subjective and more
objective. The SMPs can be quickly and easily observed, evaluated and backed
up by the rest of the team. A management system defines the norm and
deviations become quite obvious.
Skip Mudge