Re: November CRM Topic

neilkrey (neilkrey_at_why.net)
Sat, 16 Nov 1996 09:05:11 -0500

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Richard S. Jensen wrote:

> CRM assessment is a VERY HOT topic for the Symposium this year -- for your
> information!

Hi Dick -

That's good to hear. I think it is a critical topic to address as we
move CRM, decision making, and other "soft skills" training forward. AS
always, the Symposium will provide a forum for leading edge discussion.
Looking forward to it.

Best regards,
Neil Krey
neilkrey_at_why.net
http://users.why.net/neilkrey/

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