I have been involved in cabin crew CRM for about 4 years now and would be
very grateful to get my hands on any new material.
My mailing address is: Civil Aviation Studies Dept.
London Guildhall University,
100 Minories,
London EC3N 1JY,
UK
Many thanks in anticipation.
Laurie Benn
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On Sat, 16 May 1998, charles gonzalez wrote:
>
> We've done something awesome with NW299/1482!!! I would be glad to offer my
> Powerpoint/lesson plan and handouts to you. It's been a real winner with the
> classes.
> They've spent anywhere from 2.5 - 3.5 hours alone on this case study that
> includes
> photos of the accident, the NTSB report, etc.
> In a nutshell, we give the students a general idea of what happened...deputize
> them as
> NTSB investigators...
> split 'em up into 2 groups and have them analyze human, etc factors and the other
>
> 4-5 factors that took the toll for this accident. Sort of, a 'who dunnit'.
> The photos are quite graphic and the mood, is nothing short of, scarey.
> But effective! It really gets them going. And the best part is, the want to
> keep the
> handouts to study them further (at home)...hmmmmm??!
> I'm look at writing some other programs that involve overlapping
> pilot/mechanic/flight attendant/mgmt/etc areas...I've got some really cool ideas.
>
> It would be nice to share my progress and possibly get some ideas from the CRM
> clan.
> Hope to hear from you!