re:Re: CRM Definition
Major Tony T. Kern, 472-4727 (KernTT.DFH.USAFA_at_usafa.af.mil)
Thu, 29 May 97 9:05:30 MDT
Charlie
I think CRM involves far more than managing error. I have long felt
that we focus far too much on the negative in CRM. That is why we took
CRM out of the Safety and put it into Operations in the military, but we
still tend to follow the same well-worn and I believe limited path of
error management. To truly motivate individual learning, we need to stop
the "don't do that or bad things will happen" approach and move to the
higher levels of talking in terms of "maximizing individual and crew
potential" or "true professionalism" etc.
By the way, I continue to get great feedback on the Westover Conference
-- well done!
Tony Kern