The Cathay Pacific CRM Policy Statement, if it is of any help to
readers:
QUOTE (Flight Operations Manuals; front page):
<bold><bigger>CREW RESOURCE MANAGEMENT [CRM]
</bigger></bold>
<italic>Extract from ICAO Circular 217-AN/132:
Crew Resource Management (CRM) concentrates on the attitudes and
behaviors of crew members and their impact on safety. CRM provides the
opportunity for individuals to examine their behavior and make individual
decisions on how to improve teamwork.
</italic>
Cathay Pacific Airways Limited is committed to the application of modern
Crew Resource Management principles in Flight Operations. CRM principles
of today are considered by Cathay Pacific Airways to provide the most
proven methods of achieving effective leadership and communication, aimed
at the promotion of safe and efficient flight. While traditional high
standards of technical excellence remain the cornerstone of the airline,
it is recognised that effective team management is essential. This must
involve the promotion of a comfortable and understanding working
environment, especially in multi-cultural crew situations, through clear
and unambiguous communication and task sharing. It is Company Policy
that CRM principles will be promoted and adopted by all persons in Flight
Operations.
END
Regards,
John Bent
At 10:05 AM 5/26/97 -0500, you wrote:
>Re the definition below:
>
>Brainwashing???
>
>
>>What is CRM?
>>
>>Crew Resource Management (CRM) is a dynamic human to human "systems"
>>process applied to some environment and consisting of an optimum and
>>efficient use of part or all human resources available to carry out a
>>mission under particular circumstances and in a team approach way.
The
>>mission preparation consists of raising in the first instance, the
>>awareness of team members about the specifics of the operation, then
the
>>sustenance of such awareness up to mastery through various
>>psycho-socio-linguistic stages, spanning from behavioral modification
>>and conditioning, to brainwashing, counseling and a comprehensive and
>>adaptive training in situation awareness, communication,
decision-making
>>and leadership, continuously in a team approach mode.
>>>
>>Dr. Ibrahim Amadou
>>Airways Engineering Specialist
> Ashleigh Merritt, Ph. D.,
>University of Texas Aerospace Crew Research Project
>1609 Shoal Creek Blvd., Suite 200
>Austin, TX, 78701-1022
>Ph: 512 480 9997 Fax: 512 480 0234
>
>
>