CRM ADMIN: An Apology from the Host

Arnie.Andresen_at_mighty.noli.com
8 Mar 1999 13:24:00 EDT


I wonder if there is a CRM related message in this experience?

A

CR>Good Morning CRMers -

CR>Please accept my sincere apologies for over-reacting to this weekend's virus
CR>incident. As I have learned, this virus propogates through email by
CR>essentially hijacking the user's computer without his knowledge. I regret
CR>having make any suggestion that this might have been intentional and
CR>appreciate everyone else's timely and cool response.

CR>I want to thank David Bair for his quick action in cleaning the virus off hi
CR>computer. I also want to thank several of our members, some of whom have
CR>prior experience with this virus, who have helped me understand the issues
CR>involved.

CR>It appears that at least one other member of the list now has the virus. I
CR>have emailed him to offer assistance. Since it looks like we will have to
CR>deal with this sort of thing in the future, I would like to remind you not t
CR>open or run any computer program that comes from an unknown source or whose
CR>purpose you don't completely understand. In particular, DO NOT RUN THE
CR>PROGRAM NAMED "HAPPY99.EXE". DELETE IT IMMEDIATELY!

CR>You can find additional information about this virus at:

CR> http://www.symantec.com/avcenter/venc/data/happy99.worm.html
CR> http://www.avertlabs.com/public/datafiles/valerts/vinfo/w32ska.asp
CR> http://www.geocities.com/SiliconValley/Heights/3652/SKA.HTM
CR> Http://www.datafellows.com/news/pr/eng/19990129.htm

CR>Meanwhile, everyone should remember that the best defense against this sort
CR>thing is a good, up to date virus protection package on your computer.

CR>If nothing else, this should convince all of you that it would be risky to f
CR>with me. ;-)

CR>Best regards,
CR>Neil Krey
CR>neilkrey_at_crm-devel.org
CR>http://www.crm-devel.org/