Chris,
I will share a few additional items that we have been using with success =
at Air Canada with respect to leadership. We try to give the =
participants as many specific scenarios as possible. They buy into =
these scenarios as they are solicited from line Captains and FO's. (by =
asking them to provide leadership scenarios that they wish they could =
have discussed prior to their online experience). We work through =
these. E-mail me and I will give you my number for specifics.
We also then breakdown a typical day and ask them what they could do to =
enhance their leadership. (at flight planning, meeting the flight =
attendents, gate agents, passengers, emergency briefings, cruise, =
emergency and many more phases of flight). The facilitators have been =
trained to get to the specific skills required and ask many open =
questions to get there. Again I will be happy to discuss this with you =
in person.
Cheers,
Perry Shindruk
Pilot / Coordinator CRM Air Canada
----------
From: Chris Kriechbaum[SMTP:kriechc_at_voyager.co.nz]
Sent: Thursday, February 25, 1999 4:07 PM
To: crm-devel_at_db.erau.edu
Subject: Leadership Training
CRMers
We are looking at ways to improve our Leadership training package for
Captains and F/Os and I was trying to establish how others in the =
industry
are addressing this.
We use a series of videos, ranging from some humourous "BlackAdder" (for
those with an English sense of the riduculous) vignettes, some old movie
clips (Gung Ho etc) to some Simulator video scenarios, to illustrate and
then discuss leadership styles. We have slides to demonstrate cockpit
techniques which we have also used in refresher training as well.
I have looked for some effective exercises or role plays, but have not =
been
succesful in establishing examples that would be helpful to the =
programme.
The training has to be cockpit specific I feel, so crew can redily =
transfer
theory to practise.=20
How do the trainers in the CRM Developers group train in this area?
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