RE: New to the CRM group
ROGERS, DAVID G. (david.g.rogers1_at_jsc.nasa.gov)
Thu, 26 Mar 1998 10:13:12 -0600
John
FYI: The Space Flight Training division at Johnson Space Center in Houston
Texas is in the process of developing a formal CRM program for all astronaut
training. Due to fiscal and contractual constraints we will not be allowed
to obtain outside consulting or program support. However, we feel that the
best approach in our case is to use the expertise within the training
division to train our instructors and have all CRM skills taught by
ourselves. We have decided to integrate all CRM training with the technical
training. In the space flight training business, ALL of our training is
simulator based. We are still in the developing stage and will be moving
into the implementation stage shortly. One area of concern that we have
observed is that of buy in from the Space Shuttle Commanders. Most
understand the importance and use of sound CRM skills during missions. It is
my opinion that many do not think that they are doing anything wrong now.
This shortfall has occurred mainly due to the fact that many of our
instructors have not been trained in CRM and are not equipped with the
skills to script, prepare, observe and debrief CRM principals. I believe
that the key to your question lies behind how well you transfer the concepts
taught in the classroom to the SKILLS you expect to see in the sim. The
selling point for us is to adopt an error management approach and to observe
the crew members performance on using these CRM skills in the course of
their training. Proper debriefing is also critical, when our commanders are
challenged to provide a self-critique of their performance as it relates to
the CRM skills, then it shifts the focus back to the crew to discuss and
evaluate their own performance vs. an instructor telling them what may be
more effective. This approach has been well received by our commanders.
You may thing that it is a stretch between our regional business and Space
Flight Training. In fact it is not at all. Our crews may go higher and
faster than others, but the CRM skills are EXACTLY the same.
David Rogers
Guidance & Control/Propulsion Instructor
Space Flight Training Division
Johnson Space Center
Houston, Texas
281-244-7354
> ----------
> From: John Lenaghan[SMTP:johnl_at_netwit.net.au]
> Sent: Wednesday, March 25, 1998 6:33 PM
> To: crm-devel_at_db.erau.edu
> Subject: New to the CRM group
>
> Hello all,
>
> My name is John Lenaghan and I am the Standards & Development Manager for
> Hazelton Airlines, a small regional airline in NSW, Australia. Our
> Company operates 8 Saab 340s, 4 Metro 23s and 1 Piper Navajo. I have been
> a check captain with this company for the past 12 years.
>
> My problem at the moment is that our Company has joined in a three way
> lease for a Saab 340 simulator and my task is to develop a cyclic training
> programme with major emphasis on CRM for the sim.
>
> Searching the net for answers I came across your CRM group and have found
> the information available overwhelming, if not daunting.
>
> In the past, apart from classroom CRM, it has been very hard to encourage
> CRM with a check captain in an operating seat. Can anyone help me with
> starting at the grass roots level with introducing CRM with a cyclic
> programme for the sim please?
>
> JL
> Hazelton Airlines
>