Re: New to the CRM group

Patrick S Murray (psmurray_at_ibm.net)
Thu, 26 Mar 1998 23:25:43 +1000


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John, Big task but very achievable and the results will make the effort
worthwhile. Contact me at apmcltd_at_ibm.net.

John Lenaghan wrote:

> Hello all, My name is John Lenaghan and I am the Standards &
> Development Manager for Hazelton Airlines, a small regional airline in
> NSW, Australia. Our Company operates 8 Saab 340s, 4 Metro 23s and 1
> Piper Navajo. I have been a check captain with this company for the
> past 12 years. My problem at the moment is that our Company has joined
> in a three way lease for a Saab 340 simulator and my task is to
> develop a cyclic training programme with major emphasis on CRM for the
> sim. Searching the net for answers I came across your CRM group and
> have found the information available overwhelming, if not daunting. In
> the past, apart from classroom CRM, it has been very hard to encourage
> CRM with a check captain in an operating seat. Can anyone help me
> with starting at the grass roots level with introducing CRM with a
> cyclic programme for the sim please? JLHazelton Airlines

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John,  Big task but very achievable and the results will make the effort worthwhile. Contact me at apmcltd_at_ibm.net.

John Lenaghan wrote:

 Hello all, My name is John Lenaghan and I am the Standards & Development Manager for Hazelton Airlines, a small regional airline in NSW, Australia.  Our Company operates 8 Saab 340s, 4 Metro 23s and 1 Piper Navajo.  I have been a check captain with this company for the past 12 years. My problem at the moment is that our Company has joined in a three way lease for a Saab 340 simulator and my task is to develop a cyclic training programme with major emphasis on CRM for the sim. Searching the net for answers I came across your CRM group and have found the information available overwhelming, if not daunting. In the past, apart from classroom CRM, it has been very hard to encourage CRM with a check captain in an operating seat.  Can anyone help me with starting at the grass roots level with introducing CRM with a cyclic programme for the sim please? JLHazelton Airlines
 

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