Fw: Emotional IQ (EQ)

Oscar Quintero (oscarq_at_infovia.com.gt)
Thu, 5 Mar 1998 17:56:32 -0800


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> From: Oscar Quintero <oscarq_at_infovia.com.gt>
> To: crm-devel_at_db.erau.edu
> Subject: FW: Emotional IQ (EQ)
> Date: Thursday, March 05, 1998 5:54 PM
>
>
>
> ----------
> > From: Oscar Quintero <oscarq_at_infovia.com.gt>
> > To: crm-devel_at_db.erau.edu
> > Subject: Re: Emotional IQ (EQ)
> > Date: Thursday, March 05, 1998 11:04 AM
> >
> > Ron; Greetings from Guatemala City !
> > Yes we work the emotional Intelligence concept in our H.F. programs
both
> > for Pilots and for Flight attendants.
> > My personal e-mail address is
> > oscarq_at_infovia.com.gt
> > You are welcome to write for anything
> > Cheers
> > Oscar
> >
> > Oscar Quintero M.D.
> > Human Factors and Aerospace Medicine Dept.
> > Grupo TACA
> >
> >
> >
> > ----------
> > > From: Ron Clark <ClarkR_at_cts.db.erau.edu>
> > > To: crm-devel_at_db.erau.edu
> > > Subject: Emotional IQ (EQ)
> > > Date: Thursday, March 05, 1998 12:13 AM
> > >
> > >
> > > For All:
> > >
> > > Are any of you working with the paradigm of emotional IQ in your
> CRM
> >
> > > work?
> > >
> > > Ron Clark
> > > Associate Professor of Aeronautical Science
> > > Embry-Riddle Aeronautical University
> > > clarkr_at_cts.db.erau.edu