FW: Emotional IQ (EQ)
Oscar Quintero (oscarq_at_infovia.com.gt)
Thu, 5 Mar 1998 17:54:58 -0800
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> From: Oscar Quintero <oscarq_at_infovia.com.gt>
> To: crm-devel_at_db.erau.edu
> Subject: Re: Emotional IQ (EQ)
> Date: Thursday, March 05, 1998 11:04 AM
>
> Ron; Greetings from Guatemala City !
> Yes we work the emotional Intelligence concept in our H.F. programs both
> for Pilots and for Flight attendants.
> My personal e-mail address is
> oscarq_at_infovia.com.gt
> You are welcome to write for anything
> Cheers
> Oscar
>
> Oscar Quintero M.D.
> Human Factors and Aerospace Medicine Dept.
> Grupo TACA
>
>
>
> ----------
> > From: Ron Clark <ClarkR_at_cts.db.erau.edu>
> > To: crm-devel_at_db.erau.edu
> > Subject: Emotional IQ (EQ)
> > Date: Thursday, March 05, 1998 12:13 AM
> >
> >
> > For All:
> >
> > Are any of you working with the paradigm of emotional IQ in your
CRM
>
> > work?
> >
> > Ron Clark
> > Associate Professor of Aeronautical Science
> > Embry-Riddle Aeronautical University
> > clarkr_at_cts.db.erau.edu