>Oscar,
Thanks. I think it would be a good lead-in to the attitude issues also.
Thanks for your e mail address I'll write to you direct.
Kerry
>Kerry; greetings from Guatemala City:
>Yes, I have been using the concept of emotional Intelligence applied to the
>H.F. program and in close relation with the attitudes issue, both with
>Pilots and Flight Attendants of the company I work (Grupo TACA). It has
>been very useful and has helped a lot of people to have a better insight on
>that specific area. If You want my personal e-mail is
>oscarq_at_infovia.com.gt;
>Cheers.
>Oscar.
>
>
>
>Oscar Quintero M.D.
>Human Factors and Aerospace Medicine Dept.
>Grupo TACA
>
>----------
>> From: Kerry Douglas <kerry_at_cairns.net.au>
>> To: crm-devel_at_db.erau.edu
>> Subject: Re: Emotional IQ (EQ)
>> Date: Thursday, March 05, 1998 4:07 AM
>>
>>
>> At 03:13 5/03/98 -0500, you wrote:
>> >
>> > For All:
>> >
>> > Are any of you working with the paradigm of emotional IQ in your
>CRM
>> > work?
>> >
>> > Ron Clark
>> > Associate Professor of Aeronautical Science
>> > Embry-Riddle Aeronautical University
>> > clarkr_at_cts.db.erau.edu
>> >
>> >
>>
>> Hi Ron
>>
>> Yep.
>>
>> Kerry
>>
>
>