Re: Emotional IQ (EQ)

Oscar Quintero (oscarq_at_infovia.com.gt)
Thu, 5 Mar 1998 11:04:52 -0800

Ron; Greetings from Guatemala City !
Yes we work the emotional Intelligence concept in our H.F. programs both
for Pilots and for Flight attendants.
My personal e-mail address is
oscarq_at_infovia.com.gt
You are welcome to write for anything
Cheers
Oscar

Oscar Quintero M.D.
Human Factors and Aerospace Medicine Dept.
Grupo TACA

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> From: Ron Clark <ClarkR_at_cts.db.erau.edu>
> To: crm-devel_at_db.erau.edu
> Subject: Emotional IQ (EQ)
> Date: Thursday, March 05, 1998 12:13 AM
>
>
> For All:
>
> Are any of you working with the paradigm of emotional IQ in your CRM

> work?
>
> Ron Clark
> Associate Professor of Aeronautical Science
> Embry-Riddle Aeronautical University
> clarkr_at_cts.db.erau.edu