Re: Emotional IQ (EQ)

Kerry Douglas (kerry_at_cairns.net.au)
Thu, 5 Mar 1998 22:07:37 +1000


At 03:13 5/03/98 -0500, you wrote:
>
> For All:
>
> Are any of you working with the paradigm of emotional IQ in your CRM
> work?
>
> Ron Clark
> Associate Professor of Aeronautical Science
> Embry-Riddle Aeronautical University
> clarkr_at_cts.db.erau.edu
>
>

Hi Ron

Yep.

Kerry