Re: the boomerang effect

Neil C. Krey (neilkrey_at_why.net)
Mon, 31 Mar 1997 11:10:09 -0600


Good Morning CRMers -

Since we have some interest in this video, I am emailing Neil Johnston with
Aer Lingus to see what the availablity is. I'll report back when I hear
from him.

Neil (Krey)

>>Coping with this problem evokes a variety of strategies, but I liked Aer
>>Lingus' - a series of short humerous video vignettes on CRM topics, during
>>which the Captain - a boomerang effect if there ever was one - becomes
>>progressively less sane.
>>
>
>Rick,
>are this material available somewhere ?
>
>Thanks a lot
>
>Hugo.

Best regards,
Neil Krey
neilkrey_at_why.net
http://users.why.net/neilkrey/