>>> "V. Mancuso" <vince_mancuso_at_compuserve.com> 06/12/98
11:37am >>>
Hello everyone,
I am writing this primarily for the benefit of individuals who have
recently joined the CRM developer's group. It occurred to me as I was
reading the question on behavioral markers that many of our new
members
have not had the benefit of reading the previous 30 months of group
discussions. If you have been with the Developers group for a while
but
have not yet used the web resources, you will find this posting useful.
The CRM developers group resources can be a goldmine if you have
access to
the Internet and know how to use the capabilities of our Internet web
site.
If you direct your browser to:
http://www.caar.db.erau.edu/crm/
you will find a main menu that will direct you to all the other resources
available. Embry Riddle University has provide the access and Neil Krey
has
done an outstanding job of archiving the contributions from the CRM
community at large as well as the work from our 300+ members. Keep in
mind, if you have something that you would like to share with the CRM
community, there is ample room on the web site for us to add your
contribution (position papers, powerpoint slides, etc.).
If you direct your browser to:
http://www.caar.db.erau.edu/lists/
you will find the archive of every listserver discussion for the past few
years. The headers are useful for identifying the nature of the
discussion
and zeroing in on specific topics. However, the headers sometimes hide
the
gold that is hidden in the text. So much has been shared over the past
couple years, it can be a bit daunting to go back to the archive to find
something specific. Neil has solved this problem too.
For folks who are searching for specific topics, you will find the search
tool to be invaluable. This search engine can be accessed from the main
CRM Developers group menu. The entire developers group web site is
indexed
to include the discussion archive. You can use this search tool to locate
specific words, topics, names, etc. Do not give up if you do not find
what you are looking for with your first search. The search engine looks
only for the exact words you put in. If you change the search words
slightly, you will find quite a bit more. Once you find a specific topic,
you can go to the archive for that month and view all the discussions
surrounding the topic.
I hope this helps you maximize the tremendous value inherent in this CRM
community resource.
Vince Mancuso