I am Jose Castellanos, Quality and Human Factors System Manager for Lan
Chile.
Please send me your email, I am very interested in speaking with you
about our Human Factors Program due to the joint operation order of
A-320 Lan Chile-TACA-TAM.
My email is
jcastell_at_lanchile.cl
Regards
Jose Castellanos
> ----------
> De: Oscar Quintero[SMTP:oscarq_at_infovia.com.gt]
> Enviado: Jueves 4 de Junio de 1998 10:31 AM
> Para: crm-devel_at_db.erau.edu
> Asunto: Re: CX video
>
>
> Julian: Hello, I hope that even with the hurry you are going through,
> you
> are doing fine.
> I was at Manly but unfortunately could not see the video or listening
> to
> the lecture of it. I am very interested in getting the material you
> mention. What do I have to do to get both of them; please let me
> know. I
> am the Human Factors and Aerospace Medicine Manager for the GRUPO TACA
> in
> Central America.
> I appreciate in advance your attention to this.
> Cheers
> Oscar Quintero
>
>
> ----------
> > From: cxcrm <cxcrm_at_cxair.com>
> > To: crm-devel_at_db.erau.edu
> > Subject: CX video
> > Date: Thursday, June 04, 1998 3:10 AM
> >
> >
> > To all members that have ordered the Cathay Pacific CRM video as
> seen at
> > the Manly Conference.
> >
> > At last, our video department has produced the copies for mailing,
> and I
> > should have them distributed in a day or two. I must apologise for
> the
> > delay. We are busy preparing for the move to the new airport CLK
> and
> > the video department workload has been high. If anybody would like
> to
> > have the questions we used during the debrief of the video, I can
> > forward them to you. However it is probaly better to view the video
> and
> > devise your own questions/ discussions that suit your own operation.
> In
> > any case, I will be happy to provide any info that you require.
> > Thank you for your patience and Kind Regards, Julian Hipwell. CRM
> > Programme Manager, Cathay Pacific
>