Re: CX video

Oscar Quintero (oscarq_at_infovia.com.gt)
Thu, 4 Jun 1998 09:31:12 -0500

Julian: Hello, I hope that even with the hurry you are going through, you
are doing fine.
I was at Manly but unfortunately could not see the video or listening to
the lecture of it. I am very interested in getting the material you
mention. What do I have to do to get both of them; please let me know. I
am the Human Factors and Aerospace Medicine Manager for the GRUPO TACA in
Central America.
I appreciate in advance your attention to this.
Cheers
Oscar Quintero

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> From: cxcrm <cxcrm_at_cxair.com>
> To: crm-devel_at_db.erau.edu
> Subject: CX video
> Date: Thursday, June 04, 1998 3:10 AM
>
>
> To all members that have ordered the Cathay Pacific CRM video as seen at
> the Manly Conference.
>
> At last, our video department has produced the copies for mailing, and I
> should have them distributed in a day or two. I must apologise for the
> delay. We are busy preparing for the move to the new airport CLK and
> the video department workload has been high. If anybody would like to
> have the questions we used during the debrief of the video, I can
> forward them to you. However it is probaly better to view the video and
> devise your own questions/ discussions that suit your own operation. In
> any case, I will be happy to provide any info that you require.
> Thank you for your patience and Kind Regards, Julian Hipwell. CRM
> Programme Manager, Cathay Pacific