At last, our video department has produced the copies for mailing, and I
should have them distributed in a day or two. I must apologise for the
delay. We are busy preparing for the move to the new airport CLK and
the video department workload has been high. If anybody would like to
have the questions we used during the debrief of the video, I can
forward them to you. However it is probaly better to view the video and
devise your own questions/ discussions that suit your own operation. In
any case, I will be happy to provide any info that you require.
Thank you for your patience and Kind Regards, Julian Hipwell. CRM
Programme Manager, Cathay Pacific