Keith Hendy wrote:
<< I am not worried about the ones (Captains) who are coping - but how do
you take someone is not demonstrating adequate Captaincy skills and
give them guidance. First you have to know what you are looking for!
BTW it seems that ACs and the rest of the crew have a different tilt on
Captaincy. At what stage in going from the right to the left seat does this
change of attitude occur I wonder. >>
Vince Mancuso wrote:
<<I think we are making an equally large mistake if we assume that a
decrement in attitude = a decrement in performance.>>
Gerry Joering wrote:
<<I think there is a difference between the pic who feels CRM lessens his or
her authority and yet operates within norms and the pilot who reacts by
becoming even more authoritarian and anti-social. The second group is the
one I would apply the boomerang tag to. Their response to training has
resulted in an even less safe operation. They are basically saying that
they alone know how to operate and please don't bother them with any new
concepts. That we haven't made CRM relevant to them is our biggest
failing.>>
and Ibrahim Amadou wrote:
<<Hello Vince and Folks,
I am not familiar with any published data about DIP after CRM training.
But of course there is plenty about attitude/perception data. Your discomfort
about the nonsense that some crew members have endured in the name of "CRM
Training" is to the point.
At any rate, if the task at hand is to change attitude then that
training outcome must be achieved and becomes determinant in the post
training (post CRM) performance assessment and by transitivity will
undoubtedly equate (result) to a decrement in performance (deficient training
outcome). Hence, a mechanism for measuring, assessing and auditing the
multitude of CRM courses against a single standard must be found, in order to
avoid "affixing a negative label "boomerang" to pilots who speak or rate
honestly about their discontent with CRM". Maybe we don't need negative
labels. I just do not see the need. We can have degrees or stages of ...
whatever outcome related to CRM
training. From my perspective, we need to develop a CRM Standard. This is not
a
trivial task by any stretch of the imagination.>>
It seems we just cannot get away from the need for some kind of univerally
accepted metric system. We may argue and discuss the methods, uses, and form,
but when all is said and done we need one. Whether it is to improve the
relevance of the training program, to remediate crew members who "just did
not get it", or sell the concept to the boss, we need one. I think this forum
is the place to birth such a system. It really does not matter if it is
universally accepted, it will be the first that was designed to be so. It
would be a point from which to start. And, in the context of the notes above,
it would have to be performance based.