At FlightSafety we have an established program of Maintenance Resource
Management. Many people also include managers, dispatchers, etc. in the
courses.
Hope this helps you.
Dave Keasal
FlightSafety International
Toledo, Ohio
> ----------
> From: Bob Upham[SMTP:uppie_at_emirates.net.ae]
> Sent: Tuesday, June 17, 1997 12:30 PM
> To: 'CRM Developers Group'
> Subject: Company Wide Human Factors
>
> A working group has been set up within our airline to determine what
> HF training is required throughout the company, what support is
> required for each of the sections, and how the whole operation should
> be coordinated. We have been tasked with putting together a mission
> statement and a presentation for the directors to state the case for
> the training. Because of that we are trying to get some idea of how
> many airlines have extended the concepts beyond the flight deck and
> the cabin.
> Has anyone got information on aviation entities that have initiated
> formal training for staff other than those on board the aircraft, and
> how far away from the flight line have they ventured?
> Also, how many airlines have a program of cabin cockpit joint
> training.
> We are of course quite eager to convince the board of the necessity,
> so the more evidence that we can gather, the more chance we have. If
> anyone can help it would be greatly appreciated.
> Thanks
> Bob Upham
>