Company Wide Human Factors

Bob Upham (uppie_at_emirates.net.ae)
Tue, 17 Jun 1997 20:30:48 +0400


A working group has been set up within our airline to determine what HF training is required throughout the company, what support is required for each of the sections, and how the whole operation should be coordinated. We have been tasked with putting together a mission statement and a presentation for the directors to state the case for the training. Because of that we are trying to get some idea of how many airlines have extended the concepts beyond the flight deck and the cabin.
Has anyone got information on aviation entities that have initiated formal training for staff other than those on board the aircraft, and how far away from the flight line have they ventured?
Also, how many airlines have a program of cabin cockpit joint training.
We are of course quite eager to convince the board of the necessity, so the more evidence that we can gather, the more chance we have. If anyone can help it would be greatly appreciated.
Thanks
Bob Upham