Leí con mucho interés sus comentarios del tema de CRM para
auxiliares de vuelo. Estoy trabajando con algunos auxiliares en este
momento en un país latinoaméricano.
¿Tiene alguna idea donde yo podría comprar el libro, Secondary
Flying Maladaptive Syndromes, o si es disponible en Internet? Hago
mucho trabajo en latinoamérica en el campo del CRM, y tengo interés en
ese estudio.
Muchisimas gracias.
Dave Keasal
FlightSafety International
keasald_at_fsi024.flightsafety.com
> ----------
> From: Hugo Oscar Leimann Patt[SMTP:hleimann_at_houseware.com.ar]
> Sent: Monday, June 16, 1997 8:43 AM
> To: crm-devel_at_db.erau.edu
> Subject: Re: CRM for Cabin Crew.
>
> Hi there,
> let me introduce some thoughts here.
> Ten years ago we completed a survey with a 100 issue questionaire in
> cabin
> crew population in our country.
>
> We suspected that there were a lot of flight attendants in very bad
> psychological conditions due to labor conditions, accidents and
> incidents,
> hijackings, unconscistent selection policies, ambigüity of their
> proper
> aeronautical status (safety VS. commertial), etc.
>
> What we found was a high percentage of "maladaptive flight syndromes",
> for
> example, fear of flying, flight phobia, substance abuse, etc.
> The theoretical considerations of that construct was published in
> Aviation,
> Space and Environmental Medicine ("The Right and Wrong Stuff in Civil
> Aviation", 1988; 59:955-9).
>
> The results with the 43 flight attendants that suffered a hijack were
> presented at the 17th Scientific Meeting of the Western European Assn.
> Av.
> Psych. 1987. And the final report at the Int'l Flight Att. Assn.
> Meeting at
> Dublin two years later.
>
> The final report of that study was a book named "Secondary Flying
> Maladptive
> Syndromes", 1989, Sociedad Interamericana de Psicología Aeronáutica,
> Buenos
> Aires (in spanish, regretably), 245 pages.
>
> From that study, we learned that motivation was an issue, and also the
> so
> called "defense mechanisms", in order to grant a healthy "flying
> adaptation
> syndrome".
>
> So in CRM seminars for this personnel we always introduce a module
> addressed
> to discus this problems: Management of the Flying Adaptation Syndrome.
> Some
> times those workshops transform themselves in group therapy.
>
> Greetings from Buenos Aires
> Hugo
>