CRM for Cabin Crew.

Bandula Saputhanthiri (bandulasapu_at_emirates.com)
Thu, 12 Jun 1997 14:47:00 +0400

I am very new to this subject. We are just beginning to put together a
course for our cabin crew on CRM. We have 55 different nationalities in
our cabin crew, and about 30 nationalities in our Flight crew.
Our flight crew have done CRM training for some years now but on their
own. What we are planning to do is to train Flight crew and cabin crew
together during their recurrent annual safety training.
I have got several articles from the Internet and trying collect as much
information as I can before we start the programme.
What are the areas we should pay special attention to? Is there any one
there who can point me in the right direction.