Vince, with due regard, I just read your paper "Moving from Theory to
Practice: Integrating Human Factors into an Organisation", and it would
seem that with papers of this quality, it should not be difficult for this
select group to respond to the four challenges you set above. Your recent
E-mail "Where is the diagnosis?", also strikes at the heart of much of what
is wrong with CRM. It's too nebulous. Those that are CRM believers (like
myself) will learn and practice it, but those who must set the budget for
it's existence, and those who have very autocratic modus operandi, will
need far more substantive proof of it's effect on SAFETY, before they
change their behaviour patterns. This is the bottom line.
The global industry must reduce the occurences which create the "70% Human
Error factor". I know that CRM can and will. Now we have to prove it.
Any of you who did not read Vince's paper should read it.