I am faced with a interesting situation, which I thought may be of some
interest to you all, plus I thought someone may have some advice on how to
solve this particular problem.
We have a longstanding longhaul Captain who has been a "rogue" for some time
now. He has had some interesting incidents over the years which have on two
occasions, very nearly resulted from either a hull loss or substantial damage.
On the last incident two years ago, a substantial training program was
implemented, which covered conflict resolution, flight deck management and
teamwork type issues.
As you can imagine he has had yet another incident, which (after weeks of
talking) has resulted in a recommendation to have further training in:
"Airmanship and Judgement Skills"
You may well ask why the correct decision is not termination, but this is
not possible due to complex industrial legislation.
If you were faced with having to put together a training program to address
the above skills, for a 58 year old Captain, with a history of denial of his
own problem, inability to work well with his peers, but sufficiently smart
to say and do the right things when training hurdles are created for him,
where would you start?
Chris Kriechbaum
CRM Training Co-Ordinator
Air New Zealand