I would appreciate any material you have on de-escalation of inflight
violence. At Canadian Regional we have just started a training program on
inflight violence. We have recieved alot of help from Renee and Mike Schaffer
but we are always open to as much informationas we can get our grubby little
hands on.
Our mail address is below and thanks in advance.
Sted Sponton
CRM Facilitator
Canadian Regional Airlines Ltd
c/o Karyn Adams
Company Safety Administrator
Hangar 101 - 9050 - 22nd Street, N.E.
Calgary, Alberta
T2E 7H6
Email: JAGSkyDogs_at_aol.com
Tel/Fax: (403)251-2510