Welcome to our group Dave. I'm sure you will find our group ready to assist
you with your project. If you haven't already visited it, the CRM Developers
web site has a large collection of documents and links that you will find
helpful. You can find it at:
http://www.caar.db.erau.edu/crm/
Best regards,
Neil Krey
neilkrey_at_aol.com
http://members.aol.com/crm/
---------------------
In a message dated 99-01-27 09:17:44 EST, you write:
<< I'm an Embry Riddle student currently working on my MAS. Dr. Clark passed
this address as a source of CRM information. I'm currently doing a project
on
Southwest airlines and would appreciate any information that you may have
concerning SWA or the industry in general.
Thanks for your assistance,
Dave Silva >>