RE: Cultural differenciece

Galvez (chio_at_redestb.es)
Thu, 30 Jan 1997 10:41:29 +0100


> Hi CRMers!
>
> Can anybody help in resolving some small problem which has huge
> prospective. My Airline has recently set up agreement with one of CIS
> Asian airline and we will fly some routs jointly. It will certainly
> create tensions among pilots to resolve it ismy responsibility.
> Any references will be highly appreciated !
> Konstantin Teterin.

Hi Konstantin:
Recentely I have a meeting with people from Taiwan (they have
multi-cultural
workers). I ask only one question relate to this: What are you doing to
manage
this cultural difference?.
The answer was very simple: well it not easy, but at the end, most of them
are
living here in Taiwan, so they need to learn our language and our
feeelings.....
Best regard
Jose I. Galvez