In a message dated 97-01-21 23:02:46 EST, you write:
<< I am hoping that by teaching the instructors via a CRM skills program they
will be well enough equipped to go and teach the skills one on one to the
student as the student grows in situational awareness and skill (the
students do get a very general course in CRM but it is not skills
oriented) >>
This may work if you are embracing "traditional" CRM which is, by nature, a
lose collection of attitudes, skills, and techniques which can be parceled
out to the student as he/she encounters various situations. However (you knew
there had to be a "however", right?) my bias is towards a comprehensive
management system which goes beyond this. A true management system has an
academic basis and is carefully designed to produce very specific results (in
our case, it produces the best possible decisions, consistently and reliably
in all situations, regardless of the specific environment).
The next step is to build a training system in which the academics and skills
are taught completely, logically and efficiently. Then it must be fully
implemented throughout the organization and reinforced continually during
initial and recurrent training, and most importantly, in daily operations.
Teaching CRM (in particular, a mangement system) peicemeal as a student
progresses through his/her technical training is as ineffective as teaching
aircraft systems or stick and rudder skills in this manner. It is inefficient
and confusing.
Skip Mudge
CMR, Inc.