FW: Cultural Deference

Keasal, David (KeasalD_at_FSI024.FlightSafety.com)
Fri, 24 Jan 1997 14:45:27 -0500

>----------
>From: Keasal, David
>Sent: Tuesday, January 21, 1997 2:57 PM
>To: 'crm-devel_at_db.erau.edu'
>Subject: RE: Cultural Deference
>
>Dear Andy:
>
>I've had some "hands on" experience with CRM and CRM workshops in other
>cultures, and one thing that I believe helps a great deal is to get the
>target organization involved in the CRM program to find out what works. I've
>seen, for example, an exercise designed to show the advantages of cooperation
>and teamwork. This is very necessary in a highly competitive society such as
>the US, but may be a waste of time in a highly cooperative one. In any case,
>it is difficult to get good results in a "one-off" atmosphere where you are
>only dealing with a couple of people from the same culture. As another
>writer said, though, Ashleigh Merritt at UT has gone quite deeply into this
>and if anyone can help you, she can.
>
>At the very least, I believe it helps if one makes a set of concrete CRM
>Rules and Requirements. This would, for example, make Copilot Input less
>threatening in a High Power Distance culture. In that case, the copilot's
>behavior would (hopefully) be seen as obedience to a rule given by the
>Organization (company, armed service, etc.), rather than as a usurpation of
>power by the copilot.
>
>I'd be very interested in seeing how you make out.
>
>Dave Keasal
>
>----------
>From: ANDREW NEWMAN[SMTP:mnewman_at_delrio.com]
>Sent: Sunday, January 19, 1997 8:42 AM
>To: crm-devel_at_db.erau.edu
>Subject: Cultural Deference
>
>I am looking for advice on addressing cultural deference in the new
>courseware for the CRM program geared towards instructors and evaluators in
>USAF T-37 and T-38 aircraft. We get a great deal of foreign students and I
>want to find a way to tread lightly on this ground so as not to offend the
>students but at the same time present a highly effective method for the
>instructors to let the student know his/her input is not only essential to
>the safety of the flight but is expected. I am considering the prebrief
>and debrief of the flight to be the best place for this subject but I can't
>present something that will go outside the "politically correct" guideline.
> Thanks, Andy Newman.
>
>
>
>