>
>CRMers
>
>We are looking at ways to improve our Leadership training package for
>Captains and F/Os and I was trying to establish how others in the industry
>are addressing this.
>
>We use a series of videos, ranging from some humourous "BlackAdder" (for
>those with an English sense of the riduculous) vignettes, some old movie
>clips (Gung Ho etc) to some Simulator video scenarios, to illustrate and
>then discuss leadership styles. We have slides to demonstrate cockpit
>techniques which we have also used in refresher training as well.
>
>I have looked for some effective exercises or role plays, but have not been
>succesful in establishing examples that would be helpful to the programme.
>
>The training has to be cockpit specific I feel, so crew can redily transfer
>theory to practise.
>
>How do the trainers in the CRM Developers group train in this area?
>
>
Chris,
We have used an exercise where the participants are gathered into 3-4
person groups of Captains and others (FO, SO, FA, etc). A 3 part chart
is created that looks something like this:
We Should They Shouldn't
1 1
2 2
3 3
4 4
They MUST
1
Instructions go like this:
1) What are the 3-4 things that WE as Captains should do for the flight
to function effectively/safely
2) What are the 3-4 things that THEY (FO, SO, FA, etc) Shouldn't do for
(see above)
3) What is the single most important thing They MUST do (see above)
Instructions are the same for all groups. Facilitators need to push
the groups to give very specific (vice general) answers and avoid
generalities.
Order of the debrief (a spokesperson from each group is needed) is:
Captain Should
Captains Shouldn't (from the "other" group)
Others Should
Others Shouldn't (from the Captain group)
Captains MUST (from the "other group")
Others MUST (from the Captain Group)
Whether the "other" group is comprised of Captains role playing or
someone from another crew position, this exercise generates a tremendous
amount of discussion about what truly effective leaders Do...and Don't
do. It also lays a very good foundation for the importance of effective
Crew Formation and Communication.
Hope this helps. Please contact me if you have additional questions.
Spence Byrum
Crew Training International, Inc.
2188 Judicial Drive, Suite 2
Germantown, TN 38138
(901) 754-8839
Editorial comment: Amazingly enough, a very common response by
Captains on the They (FO, SO, FA) Shouldn't is: "Be Late!". It's enough
of an issue that it comes up almost every time!