Lots of great discussion going on recently. Keep up the good work!
The direct link to the article you are looking for, Patrick, is:
http://www.psy.utexas.edu/psy/helmreich/Evolution_IJAP_for_Dist.htm
Best regards,
Neil Krey
neilkrey_at_aol.com
http://members.aol.com/neilkrey/
In a message dated 99-02-22 22:06:53 EST, you write:
<< Can someone tell me how to access "The evolution of CRM training in
Commercial
Aviaton by (Robert Helmreich, Ashleigh Merritt and John Wilhelm).
thanks
patrkross_at_aol.com
>>