Group Think

Timothy W. Manuge (t7000_at_istar.ca)
Sun, 7 Feb 1999 21:04:06 -0500


Hello Paul,

Regarding the issue of groupthink, I'm sorry but I must be part of the
minority. I have not seen Janis's work before, and as such I am in the
process of acquiring it to become more acquainted.

Is groupthink that much different to the synergy exercises we facilitate in
CRM programs ? Proof that the group (teamwork) can acquire a better mark
than going it alone. Hence the teamwork concept within the flight deck.

With CRM being considered a 'warm' issue of late, and the continued
expansion throughout airline companies (hence CRM = Company Resource
Management) are we going in the wrong direction ? I would have thought
otherwise !

Or is it a case of relating back to the old scenario that the chain is
really only as strong as the weakest link ? The member of the team not
carrying his weight pulls the team down !

Tim

Timothy W. Manuge
t7000_at_istar.ca

--------------------------------Reply Separator--------------------------------
>Groupthink and Irvin Janis have been around for a long time. The ideas are
>obviously relevant to CRM. The research findings on groupthink may well be
>contentious, but if we all waited for "research" to convince us that
>something is worthwhile adopting then all vitamin pills would end up in the
>trash can. Remember, you only have to do it once to show that it can be done.
>
>The bottom line, however, is that despite the good ideas in the groupthink
>theory, it has not been adopted widely. And that's not just due to lack of
>awareness, either. Doesn't that make you wonder? Just what do you need to
>do to get a "good/practical" idea widely accepted?
>
>Paul
>--
>
>Paul Baxter PhD, MA, BA(Hons), BA, Dip Teach, MAPS
>Personal Best Systems (R). Less pain, more gain.
>Brisbane, Australia.
>Ph +61 (0)500 579 257. Fax +61 (0)7 3376 1576
>Internet: http://www.personalbest.com.au/~pbaxter/habits.htm
>Email: pbaxter_at_personalbest.com.au