I have been doing some analysis of past accidents. I have been
surprised by how many times CRM fails. I cite the AA965 Cali, Columbia as
an example where the crew appeared to be using, what they would call, good
CRM. CRM, as it is understood and practiced by the average line pilot, did
not save them that day. I think we need to address "thought processes" and
"decision-making" as the next step in practical CRM training. My present
soapbox topic is "Recognizing Red Flags" and "Exercising a Fail-Safe" plan.
In the Cali transcript, I saw numerous indications where both pilots
recognized and acknowledged that they were confused and disoriented (Red
Flags). Yet, they still didn't recognize that they were in a `failure'
mode and initiate a `safe' plan (Fail-Safe). CRM builds a coordinated
team. "Thought process" training builds a safe decision-making team. Now,
that we are doing a pretty good job building a good team environment, we
need to teach the team how to avoid fatal decision errors.
I'll see you all at OSU. Take care,
Steve Swauger
B-737 Captain
TheSwaugers_at_Compuserve.com
Message text written by INTERNET:crm-devel_at_db.erau.edu
>Good Morning Patricia and CRMers -
I think we all get to make input on how to organize the workshop. Rather
than
addressing the unknowns of the business, however, I was thinking of trying
to
define "what REALLY works right now" in the CRM/HF training field. These
"best practices" can then be picked up by anyone who wants to apply proven
methods and materials to their program.
In the past we have had success in structuring these workshops in three
segments. The first phase consists of presentations for experts in the
areas
being discussed. After that, we break up into working groups (each with a
facilitator) to address specific topics. Finally, each working group gives
a
presentation to the entire workshop on the results of their discussions.
These results are captured and added to the groups web site for those who
couldn't attend.
I would like to consider alternative approaches to the workshop, and also
get
ideas from the group on areas of "best practice" that should be addressed.
Patricia has already contributes some good ideas. What are some others?
Best regards,
Neil Krey
neilkrey_at_aol.com
http://members.aol.com/neilkrey/<