I think the future holds a greater need for Formal CRM and Emotional
Intelligence assessment and training in the future for reasons that are not
directly linked to aviation cockpits.
An area I have studied as a result of my duties as an aviator is the US Army
is religions and relationships in other cultures and countries
Those studies have caused me to ask what the customs, values, traditions we
hold dear in the US.
What are the different values that generations have in the US.
I often observe relationship other religions practice on a daily basis and
look at how we conduct are self.
Why has this caused me to feel that CRM and Emotional Intelligence
assessment training in the future are important?
When I was growing up in a small town in Washington State in the 70's we
lived by the golden rule "Do unto others as you would have the do unto you"
was something we are lived by in the community. I recall hearing that at
least once a day at school.
As a result of that standard in my childhood I carry that forward as I
perform my duties as a Battalion commander and Pilot in Command of an UH-60
blackhawk helicopter.
I am a total supporter of CRM in no small part because of the values I
learned in small town America.
Today in much of America and culture the golden rule has been modified to "
do unto others before they do unto you and then split"
If I grew up with that version of the Golden Rule would I be a supporter of
CRM ?
Perhaps,
Perhaps that is the greatest challenge is can Future CRM keep pace with the
ever changing values for each generation and make the required adjustments
I will close with my feelings of CRM as a Pilot in Command with 2000 hour of
helicopter time in the US Army.
CRM is systems management of the must capable and failure prone system in
the aircraft. The Crew. Including myself
As the PIC I must understand many systems in the aircraft, Instruments,
Doppler, fuel. etc,
CRM training provides the tools I need to understand and to gain maximum
benefit from my crew,
Why would any pilot not want to understand the most important system in the
aircraft.
-----Original Message-----
From: ClarkR_at_cts.db.erau.edu [mailto:ClarkR_at_cts.db.erau.edu]
Sent: Friday, February 05, 1999 8:51 AM
To: crm-devel_at_db.erau.edu
Subject: Re[2]: CRM - Hot or Not?
For all:
In my humble opinion, there will be a need for continuous "CRM" R&D as
far down the road as I can see. Bob Helmreich's "5th CRM level"
concept of error management is far from implementation within all
airlines. The tenets of "emotional intelligence" (EQ) have the
potential to free up within pilots and every member of the "total
resource management" team those constraints which negatively impact on
situational awareness.
No, my CRM colleagues, CRM is, in my opinion, in its infancy, and has
just begun. Clay Foushee's NWAL model of company-wide CRM training
(and operation) is where all companies need to be headed. The more I
look at Southwest Airlines, the more convinced I am that what they are
doing is "company-wide CRM". Perhaps the drill is to interpret what
is going on at Southwest in CRM terms.
Dr. Ron Clark
Associate Professor of Aeronautical Science
Extended Campus
Embry-Riddle Aeronautical University
clarkr_at_cts.db.erau.edu
fax: (602) 396-6494
or "positive human factors events", or a positive HF climate
______________________________ Reply Separator
_________________________________
Subject: Re: CRM - Hot or Not?
Author: crm-devel_at_db.erau.edu at Internet-Mail
Date: 2/5/99 12:56 PM
Hello Neil,
In my opinion, CRM has a long course to run. Like the budding pilot, whose
hours are giving him enough confidence to become cocky, we now have to be
even more diligent in our pursuit of the whole concept and to stay safe.
Possibly CRM should be readdressed to read Company Resource Management, and
our goal to tie it all together under one big umbrella !
Pilots know that to maintain that level of professionalism one must keep
training and training. After all, it's not too hard to tell the difference
between someone who flys a plane and a professional pilot.
We continue to find better ways to train. Does that not apply to the usage
and development of CRM as well ?
The adage I always use is "It's not so much that we have to be taught, but
to be reminded !"
Regards
Tim
Timothy W. Manuge
t7000_at_istar.ca
-------------------------------Reply Separator-----------------------------
>Has the CRM movement run its course or is there still more work to be done?
I
>recently attended the Regional Airline Training Conference at Fort
Lauderdale,
>Florida and was surprised to find that CRM/HF was not on the agenda, nor
was
>it a significant topic of discussion among the delegates.
>
>Now that CRM is mandated by regulation in most jurisdictions, is our
industry
>taking the attitude that "we have our CRM program built, it is approved, so
>let's not mess with it"? If so, that does not bode well for future growth
and
>innovation.
>
>Best regards,
>Neil Krey
>neilkrey_at_aol.com
>http://members.aol.com/neillkrey/